Launched in collaboration with BHTA in February 2024, Trusted Assessor: Assessing in a Retail Environment is an accredited course, approved by OCN London at level three. This Autumn, learners can access the course through a series of three two-hour OT-led webinars. With a choice of dates, the Trusted Assessor qualification has never been more accessible to your staff. 

Prefer training in-person? The course can also be delivered as a one-day course face-to-face on a date of your choice. All TACT’s trainers are OTs.

Strengthening your ties with local H&SC pathways

Trusted Assessors are qualified to handle simple assessments and to know when to refer more complex cases to an OT. Once qualified as Trusted Assessors, staff can be formally integrated into local health and social care pathways, growing the network of people qualified to support older and disabled people to live independently in the community. Many retailers are used to undertaking in-home visits to identify suitable equipment and adaptations and this initiative recognises that work by adding new skills in line with a recognised quality standard.

‘We know how busy many OTs are and therefore the fact that we can demonstrate we have been trained and can provide assistance in the assessment process will benefit all parties. It also means that our staff across all levels have been trained to a set standard for assessing.’ said Brett Gilham from Laybrook.

You can read more about Laybrook’s experience of Trusted Assessor training here

Communicate your quality approach to assessing for suitable equipment

For members of the public, the Trusted Assessor qualification conveys an independent quality standard. Older and disabled people, their friends and families can be confident that a person’s needs are being fully understood and that appropriate equipment and adaptations are being identified to help promote greater independence.

Alastair Gibbs, the director of TPG DisableAids and BHTA member, commented: “For TPG DisableAids the Trusted Assessor scheme has been a real boost. We have various staff trained from Level 2 to Level 4 and it has given us some real credibility with a number of housing associations and local authorities. Those that were looking for a differentiator and an indicator of commitment to quality found it in our association to BHTA and Trusted Assessor.”  

The essentials:

Learners are on-boarded onto TACT’s learning management system where they complete the pre-course modules. A series of three two-hour webinars must be attended in order; learners then complete a post-course homework assignment to demonstrate what they have learned.

TACT’s OT Trainers are on-hand for support throughout and our monthly webinar programme tops up knowledge for newly qualified Trusted Assessors for 12 months after qualification.

Check your calendar now, we have a choice of course dates:

  • Wednesday 10th September, Thursday 25th September & Wednesday 8th October or
  • Wednesday 22nd October, Thursday 6th November & Friday 21st November

Places on these open courses cost just £245 + VAT, contact us if you have larger groups for a bespoke quotation.

Working with TACT

Not just a training company, the TACT team has a range of promotional materials to help you publicise the qualification. And our experienced team is here to support your conversations with local commissioners to ensure your Trusted Assessors are recognised as a valuable local resource.

Want to know more or ready to book a place? Call us on 01626 879528 or email info@trustedassessing.com

Try us out, we think you will be pleased with our refreshing approach!