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A market leading range of accredited Trusted Assessor courses available UK-wide.

Work with us to transform your support for older and disabled people enabling faster access to home adaptations and improving lives.

Our Training and Support Programmes

The Trusted Assessor Model

Why choose us?

Established in 2022 Trusted Assessing and Care Training’s vision is to provide comprehensive programmes for health, social care and housing professionals involved in enabling older and disabled people to live independently.

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Our training and support programmes

We specialise in programmes designed to upskill a range of roles around the person to improve and speed up access to aids, equipment and home adaptations. Trusted Assessors learn how to assess for simple cases and know when to refer to an Occupational Therapist (OT). Trusted Advisors are based in front-door services and provide valuable advice about the types of equipment and adaptations that can help and how to access them. Trusted Installers ensure that equipment is adjusted and ready to use. OTs handle more complex cases and teams work together to reduce delays in providing much-needed equipment and adaptations for the home.

Trusted Assessors work in a wide variety of roles and organisations, read our recent report about the growing adoption of the role within care services and housing providers.

Devised, developed, and improved by the UK’s leading team in Trusted Assessor training, our programmes are available in a choice of formats including eLearning, blended and face-to-face at venues UK-wide and we are experienced in developing tailored training programmes. As the originators of the current national qualifications, our latest courses are accredited by OCN London and have been designed to meet the needs of today’s learners and commissioners.

Our broader programmes provide support after training in checking competencies and refreshing knowledge and we offer a range of practical tools. Trusted Assessors can access our free monthly webinar programme led by our OT Trainers. Programmes for in-house Trusted Assessor training are delivered through our bespoke Train the Trainer programmes.

We offer a range of courses for Occupational Therapists looking to refresh their practical skills. Equipment Refresher for OTs is designed to update professionals involved in assessing for equipment and adaptations solutions and Reablement for Professionals blends theory and practice to improve confidence in reablement programmes.

TACT works in partnership with a range of trade and professional bodies including BHTA, Care & Repair Cymru, Foundations, Housing LIN and NAEP along with leading regional organisations throughout the UK.

Get in touch if you would like a no-obligation chat, we regularly provide talks and workshops and share insights from our projects UK-wide.

Trusted Assessor: Assessing for Minor Adaptations

An all-new course designed to enable organisations to upskill their frontline staff to recognise, assess and prescribe minor adaptations.

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Trusted Assessor: Assessing and Adapting the Home

This all-new course was developed to train those involved in the DFG process to conduct a set of assessments to recommend common major adaptations.

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Trusted Advisor: Triaging and Advising on Independent Living

This course is designed for those working in contact centres or first point of contact roles in the health and social care environment.

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Trusted Assessors: Assessing in the Retail Environment

Devised in consultation with organisations involved in selling daily living equipment this course will enable your staff to provide ethical and reliable advice.

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The Trusted Assessor Model

The Trusted Assessor model trains frontline staff to carry out basic equipment and adaptation assessments, reserving complex cases for Occupational Therapists. It supports quicker, safer access to equipment that helps older and disabled people live independently. TACT offers OT-led training, specialist top-up courses, and ongoing webinars. we can also help organisations choose, tailor, or implement Trusted Assessor programmes.

The role of Trusted Assessor was created over twenty years ago by the then Department of Health as a way of speeding up the safe provision of community equipment. A wide range of staff around the person with needs can be upskilled to undertake a simple assessment and to know when to refer more complex cases to an Occupational Therapist (OT). The Competency Framework for Trusted Assessors was devised to outline the skills needed to safely determine the equipment required, and the publication of Adaptations without Delay (2019) by Housing LIN and RCOT reinforced the profession’s commitment to the model.

You can download the Framework from our Resources page along with a range of other useful materials, reports, case studies and articles.

Who Can Become a Trusted Assessor?

If your work involves visiting older and disabled people at home, you can be trained to confidently identify and prescribe equipment, aids and adaptations that enable independent living. Trusted Assessors are now found in:

Health teams
Social care services
Housing teams and providers
Care providers
Charities and other organisations supporting people at home

You can read case studies and download resources and surveys about who Trusted Assessors are on our website.

Additional Qualifications and Specialisms

Over the years, further qualifications have been developed to complement the core role and improve access to equipment and adaptations, including:

Trusted Advisors – provide advice and signposting with confidence
Trusted Installers – demonstrate and deliver equipment
Courses for suppliers of equipment and adaptations
Top-up courses for specialist areas such as:
Seating
- Technology Enabled Care (TEC)
- Training Provided by TACT

Training provided by TACT

TACT’s trainers are all Occupational Therapists with a background in equipment and adaptations, ensuring high-quality delivery of Trusted Assessor courses.
All courses include:

Access to 12 months of free webinars
Ongoing knowledge top-ups
Support during the transition to successful practice

If you need help identifying the most suitable course or want to tailor training to local requirements, please contact us.
We can also advise on:

Governance
Supervision
Support structures for Trusted Assessor roles

Why choose us?

“Fanstastic Training, very clear and precise, would 10/10 reccomend, interesting and fun!” – Learner from our Moving and Handling course in London

“Todays training has been really helpful and informative. The trainers were friendly and helpful.” – Learner from our Trusted Assessor Level 4 blended course

“The training was very informative and delviered well at a good pace. Visual aids in the presenation were very good along with good scenarios to create good converstation. ” – Learner from our Trusted Assessor Level 3 course

For more information about Trusted Assessor programmes, accredited training and wider programmes dealing with independent living please contact the TACT team, we love collaborating.

You can contact us by:

Phone: 01626 879 528
Email: info@trustedassessing.com
Or by filling in the form opposite.

Our training and support programmes

Trusted Assessor: Assessing for Minor Adaptations

Trusted Assessor: Assessing and Adapting the Home

Trusted Advisor: Triaging and Advising on Independent Living

Trusted Assessors: Assessing in the Retail Environment

The Trusted Assessor Model

Who Can Become a Trusted Assessor?

Additional Qualifications and Specialisms

Training provided by TACT

Why choose us?

News and events

RIDC survey – Evaluating satisfaction with Trusted Assessor assessments

New online Trusted Assessor courses for Retailers

Almost five thousand people every month set to benefit from better advice on independent living in Wales

Implementing a successful Trusted Assessor programme

Case study: NHS Foundation Trust sees increased confidence across a range of roles in prescribing equipment

New initiative looks to speed up access to home adaptations in Wales

Monthly webinar programme for Trusted Assessors

Consultation opens on the development of a qualification in wheelchairs and seating

Case study: Social Prescribing and Trusted Assessing

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